Summary workplan for 2021/2022 |
|
Priority Area |
Description and activity |
Exploring people’s access to care |
Dementia surveys and request for stories. Part of the Multi-Agency dementia strategy group, linking in with key partners to try and reach as many people as possible living with dementia and their carers. Supporting the York Dementia Collaborative. |
Exploring people’s access to care |
Dentistry work – report looking at availability of NHS dentistry in York, and what people have told us. Will lead to repeat of 2017 survey asking people to share their experiences locally. |
General engagement activity |
Healthwatch York Awareness Survey 2021 Links with contract requirement to demonstrate that local people feel we accurately represent their views. To be developed through the summer for launch early Autumn. |
Connecting with key initiatives |
Taking part in CMHT work. Helping to develop a Mental Health Coproduction Network to underpin this. |
Connecting with key initiatives |
Active member of the Multiple Complex Needs network. |
Emerging issue |
Access to GP services – digital exclusion, barriers for people with other communication needs, travel. |
Explaining the system |
Feature about ICS in Spring Mag. Continuing to share information about York Health and Care Alliance and wider work across Humber, Coast and Vale. |
Ongoing work |
Readability work – continuing to encourage local providers and commissioners to ‘sense check’ their information work through our panel of volunteers. |
Work to review and re-establish as restrictions lift |
Care Home Assessor programme – in partnership with CYC. PLACE programme – Patient Led Assessment of the Care Environment – good links with YSTH for when this work restarts. Face to face engagement work – including Market Stall initiative and other information stands. Safeguarding Stories work – initial plans and process drawn up 2018. No referrals through the pandemic. Work with York Safeguarding Adults Board and other partners to consider next steps. |
Additional areas to consider |
Supporting engagement around ICS. Developing ongoing engagement with organisations working around equalities and diversity. |
Following up – Reaching new people |
Potential plans to work with young people to explore their experiences of health and care – previously paused due to pandemic, dependent on partner organisation status. |